Who is responsible for the sidewalk in front of my house?
The property owner is responsible for the repair and maintenance of sidewalks, by City Ordinance.
Who will locate my property lines?
There are local Engineering Firms that provide surveying services for private landowners. A list of licensed land surveyors is listed in the Yellow Pages under Surveyors-Land.
I need an address for my new house or development.
The Engineering Department assigns addresses for new construction. Please contact the Engineering Department at 203-946-6417.
Are there any easements affecting my property?
The best way to know is to consult your deed to obtain this information.
How do I know if my property is located in a flood zone as determined by FEMA?
Visit the FEMA website for flood zone map information.
Where can I obtain an Elevation Certificate for my home?
Elevation Certificates must be prepared and certified by a Licensed Land Surveyor, Registered Professional Engineer, or architect who is authorized by Commonwealth, State, or local law to certify elevation information. Elevations must be certified by a Registered Professional Engineer or Licensed Land Surveyor if the Elevation Certificate is intended to support an application for a Letter of Map Amendment or a Letter of Map Revision Based on Fill. The City does not provide Elevation Certificates.
Where do I report a drainage/flooding concern?
Please report any flooding or drainage concerns to the Engineering Department at 203-946-6417 or report on SeeClickFix.
Who is responsible for the Water and Sewer Service lines leading to my home?
The City does not own a water or sanitary sewer lines in New Haven. Please contact the utilities below who own them for any questions or clarifications.
Water: South Central Connecticut Regional Water Authority
Emergency: 203-562-4020
Sewer: Greater New Haven Water Pollution Control Authority
Emergency: 203-466-5260
Are the storm drain and sewer drain the same thing?
No. Storm water is conveyed directly to creeks, streams, without treatment. Sanitary sewer is collected and is treated at the Greater New Haven Water Pollution Control Authority at 345 East Shore Parkway and then discharged to the Long Island Sound.
Can I dump biodegradable products into the storm drain?
No. Biodegradable does not mean the product is non-toxic to aquatic life.
How do I find utilities located on or near my property?
For water, sewer, electric, gas utility information, please contact the individual public utility at the number below. To have utilities located in advance of digging or construction work, contact Call Before You Dig (CBYD) at 811.
Water: South Central Connecticut Regional Water Authority
Emergency: 203-562-4020
Sewer: Greater New Haven Water Pollution Control Authority
Emergency: 203-466-5260
