The City of New Haven Information Technology Department is dedicated to delivering exceptional Service, Support, Security processes, and continuous Innovation to empower our community.

Service: IT strives to provide efficient, user-friendly, and responsive services that meet the diverse needs of residents, businesses, and city employees. Our commitment to excellence ensures that technology enhances the quality of life and work in New Haven.

Support: IT is committed to offering comprehensive and proactive support to our end users. Through ongoing training, clear communication, and a customer-centric approach, we aim to resolve issues promptly and effectively, ensuring that our technological resources are accessible and reliable.

Security: IT prioritizes the protection of our digital infrastructure and data. By implementing advanced security measures and adhering to best practices, we safeguard the privacy and integrity of our information systems, fostering a secure environment for city application operations.

Innovation: IT embraces innovation as a key driver of progress. By exploring and integrating emerging technologies, we seek to continuously improve our services, streamline city operations, and create new opportunities for growth and development. Our goal is to position New Haven end users at the forefront of technological advancement, fostering a smarter and more.

Together, IT is committed to harnessing the power of technology to enhance features for our end users, drive program usage, and build a secure and innovative future for New Haven.