The City of New Haven has implemented a new feature to its Purchasing and Fiscal management system. This system will dramatically improve the manner in which the City of New Haven does business.

One of the outstanding features of this new system is Vendor Self-Service, which is a free, online vendor information management system. This system/website will allow you to update your information in our financial database in order to ensure the accuracy of your company's information and to support timely payment of invoices. Vendor Self-Service is available 24 hours per day, 7 days per week, and 365 days per year. This is in addition to your procurement registration.

• Login to Vendor Self-Serve
• Register for Vendor Self-Serve**

**For new Vendors only, click the Register link and click Sign up (Bottom of page). 

Registering for Vendor Self-Serve

Please be aware, vendors that do not register and verify their information, including uploading a W-9 form to their profile, may experience delays in the processing of invoices.

Step 1 of 5 will appear for you to enter your firm's information. You must include your firm's Federal Identification or Social Security number to begin.

1. Step 1 - Create a user ID and password. Your User ID can be between 1 and 20 characters and should be something you will remember. Your Password should contain a combination of letters and numbers, not to exceed 15 characters. Enter the security numbers and click "Continue."
2. Step 2 - Add your firm's information. If you want purchase orders delivered by e-mail, insert the e-mail address you want used in this step, then click "Continue."
3. Step 3 - Verify or add your remittance information. You will be required to list an e-mail address. Click "Continue."
4. Step 4 - Add your contact information and select your preferred method for receiving purchase orders. Select only one option. Please note that at this time the City of New Haven will NOT be using the fax method of delivery. Click "Continue."
5. Step 5 - Review and verify all your information. Read and accept the Important Notice and click "Register" at the bottom of the page and your information will be delivered to the City of New Haven for review.

Please note that in order to do business with the City of New Haven you must upload a current W-9 form by clicking "Upload attachment documents to your profile" after you have completed the registration. This is also where you would upload any additional documents, such as, disclosure forms, local compliance document, certifications and insurance certificates.

• W-9 Form
• City of New Haven Disclosure Form

If you have any questions after you have entered and uploaded the required information, please contact at 203-946-8201 or e-mail us at Purchasing@newhavenct.gov, Subject Line: VVS Issue Thank you for your interest in the City of New Haven.

Tips for Vendor Self-Service

Use a generic company e-mail or one accessible by more than one person.

Add at least one additional contact person to receive notifications. Each e-mail address must be unique.

There is no charge for use of this website or to obtain documents but you must be registered or you will have no other means of obtaining this information.

Remember, this system is self-maintained. If your e-mail address or any other information changes in your company profile, it will be your responsibility to keep the information (address, telephone number, e-mail address, commodity codes, etc.) current by logging in and updating it online.