Q: What are the mobile payment options in my area?

A: You can download the ParkMobile or Go New Haven app for iOS or Android devices.

Q: Do I need to download the ParkMobile app to make a parking payment?

A: No. You can use the ParkMobile or Go New Haven web apps to make a parking payment. However, regardless of how often you park, downloading the mobile apps is the easiest way to pay and manage your parking.

Q: Do I have to create an account?

A: The ParkMobile and Go New Haven web apps offers a guest checkout option where you can pay for parking without creating an account. We recommend creating an account versus guest checkout because it will be easier to pay the next time you use the app. Nevertheless, we understand that some people prefer guest checkout, and we want to accommodate all users.

Q: Can I use the same account in the mobile app and web app?

A: Yes. You can log in to the ParkMobile or Go New Haven iOS/Android app and the web app using the same account credentials.

Q: Can I use my existing ParkMobile account?

A: Yes. If you already have a ParkMobile account you can use it in New Haven and many other cities around the country.

Q: What do I do after I text “PARK” to 77223?

A: You will get a link that will take you to the ParkMobile web app to make a parking payment.